Privacy Policy

Welcome to Santopi Handyman Services (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines our data practices and explains how we collect, use, and safeguard your information when you visit our website and utilize our services. This policy applies specifically to users located in the State of Florida.

1. Information We Collect

a. Personal Information: We may collect various types of personal information from you, including but not limited to:

• Contact Information: This includes your name, address, email address, phone number, and any other information you provide to us when contacting us or using our services.
• Payment Information: When you make payments for our services, we may collect and store your payment information, such as credit card details. Note that we do not store full credit card numbers; this information is securely processed by our payment service provider.
• Service Requests and Preferences: Information about the services you request and any preferences you provide to us regarding the delivery of those services.
• Feedback and Reviews: If you choose to provide feedback or leave reviews about our services, we may collect and display this information on our website.
• IP Address and Location Data: We may collect your IP address and approximate location information for security and analytical purposes.

b. Non-Personal Information: We may also collect non-personal information, including:

• Browser Information: Information about the type and version of your web browser.
• Operating System Information: Information about the type and version of your operating system.
• Date and Time of Access: Information about the date and time you access our website.
• Cookies and Usage Data: We use cookies and similar tracking technologies to collect information about your browsing behavior on our website. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To provide and maintain our handyman services, including scheduling appointments and delivering requested services.
• Communication: To communicate with you, including responding to your inquiries, service requests, and feedback.
• Payment Processing: To process payments and billing for the services you request.
• Personalization: To personalize your experience on our website and tailor our services to your preferences.
• Improvement: To improve our website, services, and customer experience.
• Legal Obligations: To comply with legal obligations, such as tax reporting and fraud prevention.

3. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. However, please be aware that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee the absolute security of your data.

4. Your Rights

You have certain rights regarding your personal information, including the right:

• To access, correct, or delete your personal information.
• To withdraw your consent to the processing of your personal information.
• To object to the processing of your personal information for marketing purposes.
• To lodge a complaint with the relevant data protection authority.

5. Children’s Privacy

Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from children.

6. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on our website.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

SANTOPI HANDYMAN SERVICES
4700 Millenia Boulevard
Suite – 175
Orlando, FL 32839

(407) 734-3121
info@santopihandyman.com